Shipping policy


At AG E-Commerce Store, we are committed to delivering your orders safely and efficiently.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders are not processed on weekends or public holidays.

  • During peak seasons, processing times may be slightly longer.

2. Shipping Times

Estimated delivery times:

  • Standard Shipping: 5–10 Business Days

  • Expedited Shipping: 3–7 Business Days (if available)

Delivery times are estimates and may vary depending on location, carrier delays, weather conditions, or other unforeseen circumstances.

3. Shipping Costs

  • Shipping charges are calculated at checkout.

  • Free shipping promotions may be offered on selected products or orders.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment's progress.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, AG E-Commerce Store is not responsible for delays, lost packages, or additional shipping charges.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the shipping carrier to help resolve the issue.

7. International Shipping

International shipping may be available for select destinations. Additional customs duties, taxes, and import fees are the responsibility of the customer.